The nation’s largest airport advertising company needed a way to audit workflows performed by several third-party providers spanning 70+ major airports.
NorthStar created “Workflow Tickets” to handle Just-In-Time service requests that could prioritize ad-hoc visits in conjunction with regularly scheduled trips. CCA’s third-party technicians used NorthStar’s customizable Survey functionality to showcase accountability, while the incorporation of Workflow Ticketing layered over the existing Surveys helped reduce service complaints by nearly 20% across their network of partner airports.
Improve Business Visibility
A fifth-generation Dairy that has continuously fostered new technologies, Wade’s partnered with NorthStar to help monitor and streamline their sales processes.
From ensuring sales reps are increasing the number of stops visited to tracking time metrics per site alongside mileage population, NorthStar’s technology gave Wade’s the Visibility they desired to maximize service levels and manage sales efficiencies. The user-friendly dashboard allows Wade’s to query time and mileage usage, observe least cost routing in real-time with ability to playback any given day, and showcase sales wins all within one platform.
Organize Sales Teams
Nationally recognized healthy beverage manufacturer, good2grow, operates NorthStar’s Ticketing feature to architect team-based Crew Drives from coast-to-coast.
Nationally recognized healthy beverage manufacturer, good2grow, operates NorthStar’s Ticketing feature to architect team-based Crew Drives from coast-to-coast, as well as to optimize the sequencing of routine daily visits for Market District Managers. Over 100,000 Tickets and built-in least cost routing logic provides the good2grow team the ability to build their optimal day no matter the task at hand.
Quantify Sales Wins
Whether selling in a new product at your local grocer or performing an in-store reset, Gold Rush has taken full advantage of NorthStar’s suite of solutions to grow their sales division and brokerage arm.
Exception Reporting allows Gold Rush to automatically email an appropriate party associated with a given project. Sales wins are auto-generated and sent to external stakeholders who rely on Gold Rush to grow their brands, while performance issues are disseminated from direct reports, giving Management the ability to course correct in real-time.
Stay Ahead of the Competition
NorthStar gives Troia the ability to Survey the data points important to their business, while storing those audits into an exportable dashboard.
Family owned and operated, Troia Foods, stays competitive by keeping an eye on the ever-changing SKU and pricing mix their peers offer on shelf. NorthStar gives Troia the ability to Survey the data points important to their business, while storing those audits into an exportable dashboard. Management now has data backed visibility into what the competition is doing as frequently as they’d like to observe it. Service, product, and promotional decisions are made after careful review of the data collected within NorthStar.
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